Return Policy

100% Satisfaction Guaranteed

We stand behind everything we sell. If you are not satisfied with your Wild Berry purchase, you can return it for a refund, replacement, or exchange. Items must be returned within 90 days of purchase and in resellable condition.


If you return or exchange a product by mail, we recommend that you ship your package with a carrier that can provide tracking and insurance. The Wild Berry is not responsible for packages lost in transit. Packages must be postmarked within 90 days of purchase.

To return or exchange an order:

  • Include a copy of your proof of purchase.

  • A letter explaining if you'd like a refund, replacement, or exchange.

  • Ship your package with a carrier that can provide tracking and insurance.

    Use this address:

The Wild Berry
Attn: Returns

15 W. High St.
Oxford, OH 45056

Damaged Items:

If you receive an item that is damaged, missing a component, or in some other way defective, please contact Customer Service at 800-542-3779 before returning the product.